Be flexible to work varying shifts and time schedules as needed.Present an image of excitement, enthusiasm, and outgoing personality, while being able to project a professional appearance.Must successfully pass background check.Must obtain and maintain all licenses / certifications per Federal, State, and Gaming/Lottery regulations.Assists with other duties at special events or parties and assisting where necessary to include but not limited to carving, cooking, setup and or teardown stations or work areas or other duties as assigned.ĪDDITIONAL REQUIREMENTS: (Licenses, Certifications, Testing, etc):.Perform work regularly and predictably.

Attend and participate in meetings, completing follow-up as assigned.Performs tableside cooking, salad entrées, desserts and presents.Performs inventories and other duties as assigned.

Anticipates, identifies, and provides for guest needs.

Maintains a well-groomed, neat, and clean appearance, carrying out duties with attention to sanitation and safety.

Ensures guest satisfaction through food quality checks and responsiveness to guest complaints.

Assists guests with menu and beverage selection, demonstrating salesmanship with complete menu and product knowledge.

Also acts as a “walking information center,” by providing information on all aspects of Hard Rock Casino Cincinnati services and facilities.

Recognizes guests immediately with a friendly, courteous greeting and informs them of daily specials, soup of the day, etc.

Creates an atmosphere that induces guests to make Hard Rock Casino Cincinnati their choice for gaming entertainment responsible for actively building and retaining guest relations and acts as a mentor to team members in order to provide superior guest service.

The incumbent is also responsible for serving food and beverages in accordance to Hard Rock Casino Cincinnati standards. The incumbent in this position is responsible for providing superior service to both the internal and external customer.

Hard rock casino cincinnati jobs